Shipping policy

Last updated: October 29, 2026

Thank you for shopping with Omni Art. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Order Processing

Orders are processed within 1–2 business days unless otherwise stated in the product description. For pre-orders, shipping is delayed until the release date stated in the product description.

You'll receive a confirmation email with tracking as soon as your order ships, if the shipping method supports it.

Shipping Methods & Delivery Times

Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control.

Shipping costs

Shipping charges are displayed at checkout. Our configured services are UK Tracked & Signed (£12.99), Standard International to the European Union (£25), and Standard International to the United States (£35). US and EU deliveries are tracked and shipped using Shopify Managed Markets.

United States and European Union duties

Our US and EU markets use Shopify Managed Markets with duties included in the price and delivery duty paid (DDP) arrangements. Review the taxes and total shown at checkout before placing your order. Customs processing may affect delivery times.

Order Tracking

Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it.

Shipping destinations

We currently ship to Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom, and United States.

For US and EU orders, see the duty-included arrangements above.

Address accuracy

Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.

Lost, damaged, or delayed packages

If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier.

Order Changes & Cancellations

Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it's in transit we're unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.

Questions?

Contact our team at contact@omni-cards.com or use the contact details in our contact information policy.